Chris Cox & Matt Green
Share 5 Viewpoints Shaping the Future of KW Tech
When Keller Williams rolled out its end-to-end operational system, Command, in early 2019, the team ran fast and far in delivering a product that could streamline how agents do business and help them compete in an increasingly digital world. As the platform continues to grow and become an essential part of many businesses’ lead generation, marketing efforts, and database organization, it requires continuous dedication and thought in order to deliver the best possible experience to Command users and keep agents at the forefront of the business transaction.
Newly appointed Chief Technology and Digital Officer Chris Cox and Head of Agent Growth & Partner Experience Matt Green are on the frontlines of this commitment through a dynamic partnership that approaches technology from all angles, starting with the engineering itself, and zeroing in on the value that it brings to agents and their clients. “I have a responsibility to make sure we are building on a firm foundation and investing in the right things, while also figuring out how to increase the pace of innovation and differentiate us from our competition,” shares Cox, who has spent the past 25 years leading digital technology integration and strategy initiatives across industries such as financial services, healthcare, e-commerce, and telecommunications.
Balancing Cox’s technical lens, Green approaches the effort with an agent mindset. Having run his own successful real estate business and gone through a variety of leadership roles within Keller Williams, he has an intimate understanding of the intersection of real estate and technology. “The transactional business that we’re in is so complicated and requires such a fiduciary in really serving and supporting the needs of the client,” he says. “What I’m most excited about is, as we think about our value proposition to our partners who are in the trenches every day working with buyers and sellers, that we arm them with the technology they need to be great advocates for their clients.”
Read on...
Newly appointed Chief Technology and Digital Officer Chris Cox and Head of Agent Growth & Partner Experience Matt Green are on the frontlines of this commitment through a dynamic partnership that approaches technology from all angles, starting with the engineering itself, and zeroing in on the value that it brings to agents and their clients. “I have a responsibility to make sure we are building on a firm foundation and investing in the right things, while also figuring out how to increase the pace of innovation and differentiate us from our competition,” shares Cox, who has spent the past 25 years leading digital technology integration and strategy initiatives across industries such as financial services, healthcare, e-commerce, and telecommunications.
Balancing Cox’s technical lens, Green approaches the effort with an agent mindset. Having run his own successful real estate business and gone through a variety of leadership roles within Keller Williams, he has an intimate understanding of the intersection of real estate and technology. “The transactional business that we’re in is so complicated and requires such a fiduciary in really serving and supporting the needs of the client,” he says. “What I’m most excited about is, as we think about our value proposition to our partners who are in the trenches every day working with buyers and sellers, that we arm them with the technology they need to be great advocates for their clients.”
Read on...